Your Safety, Our Priority

ETHit

Every. Time. Hero. Is. There.

Free Home Security Systems for First Responders, Healthcare, Military, Government, and Educational Workers.

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Combining Cutting-Edge Technology with User-Friendly Features.

Free 24/7 Monitoring
Digital Touchscreen Panel
3 Door / Window Sensors
Fire / Smoke Detector
Personal Panic Transmitter
Free 24/7 Monitoring
Digital Touchscreen Panel
3 Door / Window Sensors
Fire / Smoke Detector
Personal Panic Transmitter
Get Your Free System Now
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Who We Are:
Defending Those Who Defend Us

ETHit was founded with a single mission—to extend a shield of security over the men and women who keep America safe, healthy, and educated. From first responders to healthcare professionals, military personnel to government workers, we’re here to ensure you feel as secure at home as we do when you're on duty.

A Mission of Safety
A Mission of Safety
Behind Every Alarm, There's a Story. We honor the Passion and People Powering ETHit.
Driven by Values
Driven by Values
More Than a Security Company. Committed to Protecting the Homes of Our Nation's Heroes.
Security with Soul
Security with Soul
Protecting Homes, Honoring Heroes. The Heart and Dedication Behind Every ETHit Installation.
Is the security system really free?
When we say free, we mean it. Eligible heroes receive our basic security package completely free, along with 24/7 monitoring services.
Who is eligible for a free home security system?
Our offer extends to American heroes, including first responders, healthcare workers, military personnel, government employees, and educational workers.
Do you offer 24/7 monitoring services?
Yes, all our systems come with free complimentary 24/7 monitoring services.
Check out all of the FAQs

Ask Us a Question

Need something answered? Reach out to us at the email address below.
info@ethit.org

Testimonials.
Hear It from Our Heroes.

Our commitment to safety is best captured by the voices of our clients. Here’s what America’s heroes share about their ETHit journey.

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After witnessing emergencies and their aftermath firsthand, I know the value of preparedness. ETHis's security system is top-notch, and the fact that they offer it for free to first responders like me is a testament to their commitment.

Mark Henderson – Firefighter
Homepage

Having served abroad for years, nothing is more crucial than knowing my family is safe back home. ETHit's free security system is not just a product—it's peace of mind. Thank you for honoring our service in such a meaningful way.

Sgt. Jennifer Morales – U.S. Army
Homepage

As an educator, my primary goal is the safety and wellbeing of my students. It's heartening to see a company extend the same care to my own home. ETHit's system was easy to install, and their team was incredibly supportive.

Kevin Liu – Elementary School
Homepage

ETHit has seamlessly integrated security into my home. It's not just about the advanced technology; it's about the genuine gratitude they show to those in public service. This is a company with heart.

Agent Sarah Torres – Government Employee
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With the unpredictable hours I work, it's a relief to know my home is protected 24/7. ETHit has given me one less thing to worry about in my busy life. Their dedication to healthcare workers is truly appreciated.

Dr. Alicia Freeman – Physician
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This ETHit LLC (“ETHit”) Residential Alarm Services and Node Hosting Contract (“Contract”) is made between ETHit LLC (“ETHit”) and the customer, as identified below (“Customer”). The words “I”, “me” and “Customer” as used in this Contract shall have the same meaning.

Section 1. CUSTOMER INFORMATION

To get started, replace this text with your own.

Customer Name:
Address of “Monitored Residence”:

Section 2. TERM OF CONTRACT

This Contract is a month-to-month agreement between the parties, commencing on the date of Customer’s signature in Section 3. (Payment and Consideration) and ending on the last day of the thencurrent term after Notice of Termination has been provided to the other party in the manner required under this Contract. The alarm Monitoring Services will begin within five (5) days of when (A) the Equipment is installed and operational; and (B) the necessary communications connection is completed and verified by ETHit.

RIGHT OF CANCELLATION: I, THE CUSTOMER, MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION. I ACKNOWLEDGE BEING VERBALLY INFORMED OF MY RIGHT TO CANCEL AT THE TIME OF EXECUTION OF THIS CONTRACT AND RECEIPT OF THIS NOTICE.

FINANCIAL DISCLOSURE STATEMENT
THERE IS NO FINANCE CHARGE OR COST OF CREDIT (0% APR) ASSOCIATED WITH THIS CONTRACT

Section 3. PAYMENT AND CONSIDERATION

ETHit shall provide Customer with the Equipment and Monitoring Services and, as consideration for the same and by its signature below, Customer agrees to host a Node in the Monitored Residence in accordance with the requirements of Section 12. (Node Hosting Terms and Conditions), including but not limited to payment for electricity needed to operate the Node. Customer will not be charged any monetary fee by ETHit for either the Equipment or the Monitoring Services unless Customer fails to return the Equipment or Node as specified in Section 11. (Return of Equipment and Node). Any and all charges by any government authority, including but not limited to a municipality, regarding activation, service, permit, and/or false alarm are the sole and exclusive responsibility of the Customer

Accepted and Copy Received By:

I AGREE TO EACH OF THE FOLLOWING: (A) BEFORE SIGNING THIS CONTRACT, I HAVE READ AND UNDERSTAND AND AGREE TO EACH AND EVERY TERM OF THIS CONTRACT, INCLUDING BUT NOT LIMITED TO SECTION 14. (LIMITATION OF LIABILITY AND RELEASE) AND SECTION 12. (NODE HOSTING TERMS AND CONDITIONS). (B) THIS IS A MONTH-TO-MONTH CONTRACT AND ADALARM AND I ARE FREE TO CANCEL AT ANY TIME. (C) ADALARM IS NOT A SECURITY CONSULTANT AND CANNOT ADDRESS ALL OF MY POTENTIAL SECURITY NEEDS. ADALARM HAS EXPLAINED TO ME ADDITIONAL EQUIPMENT AND SERVICES THAT CAN BE PROVIDED TO ME. ADDITIONAL EQUIPMENT AND SERVICES OVER THOSE IDENTIFIED IN THIS CONTRACT ARE AVAILABLE AND MAY BE PURCHASED FROM ADALARM AT AN ADDITIONAL COST TO ME. I HAVE SELECTED ONLY THE EQUIPMENT AND SERVICES IDENTIFIED IN THIS CONTRACT. (D) NO ALARM SYSTEM CAN PROVIDE COMPLETE PROTECTION OR GUARANTEE PREVENTION OF LOSS OR INJURY. FIRES, FLOODS, BURGLARIES, ROBBERIES, MEDICAL PROBLEMS AND OTHER INCIDENTS ARE UNPREDICTABLE AND CANNOT ALWAYS BE DETECTED OR PREVENTED BY AN ALARM SYSTEM. HUMAN ERROR IS ALWAYS POSSIBLE, AND THE RESPONSE TIME OF POLICE, FIRE AND MEDICAL EMERGENCY PERSONNEL IS OUTSIDE THE CONTROL OF ADALARM. ADALARM MAY NOT RECEIVE ALARM SIGNALS IF COMMUNICATIONS OR POWER IS INTERRUPTED FOR ANY REASON. ADALARM RECOMMENDS THAT I MANUALLY TEST THE EQUIPMENT MONTHLY AND ANY TIME I CHANGE TELEPHONE SERVICE BY CALLING OR EMAILING ADALARM AT THE TELEPHONE NUMBER OR ADDRESS PROVIDED ABOVE. (E) NEITHER THE EQUIPMENT NOR THE NODE WILL BECOME MY PROPERTY UPON SIGNATURE OF THIS CONTRACT OR AT ANY TIME THEREAFTER. IF THIS CONTRACT IS TERMINATED BY ANY PARTY, I AM REQUIRED TO RETURN THE EQUIPMENT AND THE NODE TO ADALARM AS DESCRIBED IN SECTION 11. (RETURN OF EQUIPMENT AND NODE). (F) I SHOULD NOT SIGN THIS CONTRACT IF ANY OF THE SPACES INTENDED FOR THE AGREED TERMS ARE BLANK.

Section 3. SCHEDULE OF EQUIPMENT (“Equipment”) PROVIDED TO CUSTOMER

ETHit is providing the Equipment specified below to Customer as leased equipment, which Customer must return to ETHit upon termination or cancellation of this Contract in accordance with and as set for the in Section 11. (Return of Equipment and Node). This Contract shall in no way be construed as a sale and purchase of Equipment.

Pets in the Monitored Residence?
Choice
Choice
Choice
Choice

Section 4. SCHEDULE OF NODE (“Node”) PROVIDED TO CUSTOMER

ETHit is providing the Node specified below to Customer as hosted equipment, which Customer must return to ETHit upon termination or cancellation of this Contract in accordance with and as set for the in Section 11. (Return of Equipment and Node). This Contract shall in no way be construed as a sale and purchase of the Node

Choice

Section 5. INSTALLATION OF EQUIPMENT AND NODE; USE OF APPLICATION

(A)
Customer is responsible for proper installation of the Equipment and the Node, in accordance with instructions provided to Customer by ETHit, which may also include instructions from the manufacturer of the Equipment and/or Node. If requested, ETHit may, at its own discretion, provide Customer with a list of third parties who may be able to assist with installation. CUSTOMER UNDERSTANDS AND AGREES THAT USE OF ANY THIRD PARTY, WHETHER INCLUDED ON A LIST PROVIDED BY ETHIT OR NOT, IS ENTIRELY AT THE CUSTOMER’S OWN RISK AND EXPENSE.

(B)
In order to complete installation, it is required for all Customers to download a smartphone application (“App”) from their relevant service provider. ETHit reserves the right to update the App or to require Customer to download a different or new App as ETHit makes changes to its products and services over time. Customer’s refusal to download the relevant App will result in ETHit sending Customer a Notice of Cancellation.

Section 6. PASSWORD

I will issue a Password to all users of the Equipment including all people listed in the Emergency Contact List section. My Password is no less than three (3) and no more than five (5) characters in length and does not contain any punctuation, spaces, offensive language or non-standard spelling. I hereby permit ETHit to use my password in order to carry out its obligations under this Contract.

MY PASSWORD IS:

Section 7. MONITORING SERVICES TO BE PROVIDED (“Monitoring Services”)

Monitoring Services consist of the receipt, analysis, and response (dispatch of proper authorities) of signals from the Equipment provided under this Contract for the types of risk chosen by the Customer below. Such Monitoring Services are initiated within five (5) days of proper installation of the Equipment. All Monitoring Services may be cancelled in accordance with the terms of this Contract or earlier, if determined by ETHit to be warranted in its sole and absolute discretion. Notice by registered letter to the Monitored Residence shall be deemed sufficient notice of discontinuations.

Third Party Monitoring Services: ETHit reserves the right to subcontract monitoring services to a third party. Customer acknowledges that this Contract and particularly those paragraphs relating to liability, liquidated damages and indemnification, inure to the benefit of and are applicable to any third party monitoring service under contract with ETHit.

Communications Authorization: I hereby authorize ADalarm or affiliate(s) to furnish information and/or updates regarding my security system and/or third-party products and services available by communicating with me at the contact information provided by me. I may unsubscribe or opt out by emailing info@eithit.org or by calling (859)229-4805.

Section 8. EMERGENCY INFORMATION - (To be completed by ADalarm representative.)

Section 9. EMERGENCY CONTACT LIST

Below I have listed, in order of preference, those individuals who may be called in response to an alarm signal. I understand those listed may need to meet the authorities in response to an alarm signal, so I shall provide them with access to the Monitored Residence, the password established for the account, and a code to turn the Equipment on and off. I have checked the “yes” box next to Emergency Call Verification (ECV) to indicate which individuals may be called prior to notification of authorities and I have selected at least one individual. I hereby authorize ETHit to contact the individuals listed below to cancel the alarm. These individuals are authorized by me to cancel the alarm.

ECV
Phone Type
ECV
Phone Type
ECV
Phone Type

Section 10. TERMINATION OF THIS CONTRACT

Either party may terminate this Contract for any reason upon thirty (30) days’ notice to the other party by (A) completing and signing the attached Cancellation by Mail and mailing it in the manner indicated on the form, (B) by emailing ETHit at the email address provided above, with “CANCELLATION” in the Subject line, or (C) using the cancellation feature on the ETHit website (each a “Notice of Cancellation”). TERMINATION UPON THIRTY (30) DAYS’ NOTICE IN ACCORDANCE WITH THIS SECTION IS CUSTOMER’S SOLE REMEDY UNDER THIS CONTRACT.

Section 11. RETURN OF EQUIPMENT AND NODE

Customer is required to return the Equipment and Node to ETHit at ETHit's expense within thirty (30) days of either providing or receiving a Notice of Cancellation, in accordance with instructions that will be provided to Customer by ETHit either upon ETHit's receipt of a Notice of Cancellation from Customer, or with ETHit's Notice of Cancellation to Customer. Furthermore, ETHit may, in its sole discretion and at any time, require the return or replacement of the Node being hosted by Customer. Should ETHit so require, Customer is required to return the Node to ETHit, at ETHit's expense, within thirty (30) days of receiving notice of such requirement. CUSTOMER UNDERSTANDS AND AGREES THAT IF CUSTOMER FAILS TO RETURN THE EQUIPMENT AND/OR NODE WITHIN THIRTY (30) DAYS AS REQUIRED HEREIN, AND IN ACCORDANCE WITH ADALARM’S INSTRUCTIONS, CUSTOMER WILL BE INVOICED FOR THE FULL REPLACEMENT VALUE OF THE EQUIPMENT AND/OR THE NODE AT THE TIME OF APPROPRIATE NOTICE (“REPLACEMENT CHARGES”). CUSTOMER HEREBY AGREES TO RECEIVE SUCH INVOICE(S) BY MAIL AT THE MONITORED RESIDENCE, OR BY EMAIL TO THE EMAIL ADDRESS PROVIDED HEREIN, AT ADALARM’S DISCRETION. FAILURE TO PAY ANY INVOICE FOR REPLACEMENT CHARGES WHEN DUE WILL RESULT IN ADALARM USING ANY AND ALL LEGAL REMEDIES AVAILABLE TO IT TO COLLECT ALL REPLACEMENT CHARGES, INCLUDING BUT NOT LIMITED TO INVOLVING A THIRD PARTY BILL COLLECTION SERVICE. CUSTOMER HEREBY AGREES TO PAY ANY AND ALL COSTS INCURRED BY ADALARM RESULTING FROM CUSTOMER’S FAILAURE TO PAY REPLACEMENT CHARGES WHEN INVOICED.

Section 12. NODE HOSTING TERMS AND CONDITIONS

A Node is a blockchain mining/verification node, or a computing machine that solves complex math equations in order to mine/verify digital assets for the owner of the Node. As stated in Section 3. (Payment and Consideration), Customer is receiving the Equipment and Monitoring Services in exchange for Customer’s agreement to host one Node in the Monitored Residence on the following conditions:

  1. The owner of the Node is ETHit and at no point and under no circumstances will Customer be deemed owner of the Node.
  2. Customer understands and agrees that operation of the Node is monitored remotely by ETHit.
  3. Customer will install and support the operation of the Node strictly in accordance with the instructions provided by ETHit with the Node including, without limitation, ensuring that (i) the Node is positioned in a space in the Monitored Residence with adequate ventilation that allows for heat dissipation – do not block vents or place on or near flammable materials or fabrics; (ii) the Node receives an adequate, uninterrupted power supply, and (iii) the Node receives an adequate, uninterrupted, high-speed internet signal.
  4. If Customer observes that the Node is no longer operational for any reason, Customer must contact ETHit as soon as practicable by email or telephone provided on Page 1 of this Contract.
  5. The Node is a machine that is powered by electricity, and should use between 200-250 watts. Customer’s
    electricity bill may increase as a result of hosting and operating the Node. Customer is solely responsible for the payment of the electricity needed to operate the Node.

Section 13. INSURANCE

ETHIT'S CHARGES AND CONSIDERATION ARE BASED SOLELY ON THE VALUE OF SERVICES PROVIDED AND ARE NOT INSURANCE PREMIUMS AND ARE NOT RELATED TO THE VALUE OF PROPERTY LOCATED ON OR NEAR THE PREMISES. CUSTOMER ACKNOWLEDGES AND AGREES THAT ETHIT IS NOT AN INSURER AND SHALL NOT PROVIDE INSURANCE COVERAGE AGAINST ANY LOSSES, AS DEFINED BELOW. TO THE EXTENT CUSTOMER WISHES TO HAVE ANY INSURANCE COVERAGE FOR LOSSES, AS DEFINED BELOW, IT IS CUSTOMER’S RESPONSIBILITY TO PROCURE AND MAINTAIN SEPARATE INSURANCE POLICIES FROM AN INSURANCE COMPANY OR COMPANIES, SOLELY AT CUSTOMER’S COST AND EXPENSE, COVERING ALL LOSS, DAMAGE OR EXPENSE (COLLECTIVELY, "LOSSES"), INCLUDING ALL PROPERTY DAMAGE, PERSONAL INJURY (INCLUDING DEATH), ECONOMIC LOSSES OR ANY OTHER FORM OF LOSS, DAMAGE OR EXPENSE, ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY (I) THIS CONTRACT, INCLUDING ANY BREACH OF ANY REPRESENTATION, WARRANTY, COVENANT OR OBLIGATION ARISING HEREUNDER (II) THE EQUIPMENT OR NODE, (III) THE MONITORING SERVICES (INCLUDING THIRD-PARTY PRODUCTS AND SERVICES), (IV) THE ACTIVE OR PASSIVE SOLE, JOINT OR SEVERAL NEGLIGENCE OF ANY KIND OR DEGREE OF CUSTOMER OR ANY ETHIT PARTY (AS DEFINED IN SECTION 15), (V) THE IMPROPER OPERATION OR NON-OPERATION OF THE EQUIPMENT OR NODE, (VI) BREACH OF CONTRACT, EXPRESS OR IMPLIED, WHICH OCCURS BEFORE OR AFTER THE SIGNING OF THIS CONTRACT, (VII) BREACH OF WARRANTY, EXPRESS OR IMPLIED, (VIII) PRODUCT OR STRICT LIABILITY (IX) THE LOSS OR DAMAGE TO OR MALFUNCTION OF FACILITIES NECESSARY TO OPERATE THE MONITORING SYSTEM, TRANSMIT ANY SIGNAL TO OR RECEIVE SIGNALS AT ANY MONITORING FACILITY, (X) A CLAIM FOR SUBROGATION, INDEMNIFICATION OR CONTRIBUTION, (XI) A VIOLATION OF ANY APPLICABLE CONSUMER PROTECTION LAW OR ANY OTHER THEORY OF LIABILITY OR ALLEGED FAULT ON THE PART OF ANY ADALARM PARTY, (XII) A VIOLATION OF ANY LAW PROHIBITING THE INTERCEPTION OF ORAL COMMUNICATIONS BY ELECTRONIC MEANS, (XIII) THE ACTIONS OF ANY THIRD PARTY IN RESPONDING TO A SIGNAL FROM THE SYSTEM, OR (XIV) ANY UNAUTHORIZED ACCESS, USE OR DISCLOSURE OF CUSTOMER’S PERSONAL INFORMATION (COLLECTIVELY, THE "COVERED CLAIMS"). RECOVERY FOR ANY LOSSES, AS DEFINED IN THIS SECTION, SHALL BE LIMITED TO THE INSURANCE CUSTOMER PURCHASES SEPARATELY FROM AN INSURANCE COMPANY, IF ANY. WE STRONGLY RECOMMEND THAT CUSTOMER INCLUDES THE NODE AND EQUIPMENT ON AN ITEMIZED SCHEDULE OF PERSONAL PROPERTY, SOMETIMES REFERRED TO AS AN ENDORSEMENT, FLOATER OR RIDER, FOR A VALUE OF US$2,000.00 FOR THE NODE AND US$2,000.00 FOR THE EQUIPMENT

Section 14. LIMITATION OF LIABILITY AND RELEASE

BY SIGNING THIS CONTRACT, CUSTOMER IS RELEASING ETHIT, ITS AFFILIATES, DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES, SUBCONTRACTORS, AGENTS AND REPRESENTATIVES (COLLECTIVELY, THE "ETHIT PARTIES"), TOGETHER WITH ANY PROVIDERS OF THIRD-PARTY PRODUCTS AND SERVICES, ON CUSTOMER’S BEHALF AND ON BEHALF OF ALL OTHERS WHO MAKE CLAIMS UNDER THIS CONTRACT FROM ALL LIABILITY ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY ANY COVERED CLAIM, AS DEFINED IN SECTION 13. (INSURANCE). UNDER NO CIRCUMSTANCES WILL ANY ADALARM PARTY BE RESPONSIBLE OR LIABLE TO CUSTOMER FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY, DEATH OR DAMAGES TO PROPERTY. NOTWITHSTANDING THE FOREGOING, EVEN IF ANY ADALARM PARTY IS FOUND LIABLE FOR ANY LOSSES, AS DEFINED IN SECTION 13. (INSURANCE), ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY ANY COVERED CLAIM, AS DEFINED IN SECTION 13. (INSURANCE), ANY SUCH LIABILITY SHALL BE LIMITED TO THE MAXIMUM SUM OF TWO HUNDRED AND FIFTY DOLLARS ($250.00). THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. ETHIT DISCLAIMS ALL LIABILITY OF ANY KIND OF ADALARM’S LICENSORS AND SUPPLIERS. ADALARM AND CUSTOMER ACKNOWLEDGES AND AGREES IT IS IMPRACTICAL AND EXTREMELY DIFFICULT TO DETERMINE THE ACTUAL DAMAGES, IF ANY, THAT MAY RESULT FROM A FAILURE BY ETHIT TO PERFORM ANY OF ITS OBLIGATIONS. THIS AGREED-UPON AMOUNT IS NOT A PENALTY, AND IS THE SOLE REMEDY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO CUSTOMER.

Section 15. NO WARRANTIES

THE EQUIPMENT AND MONITORING SERVICES ARE PROVIDED FOR CUSTOMER’S CONVENIENCE, “AS IS” AND “AS AVAILABLE”, AND ETHIT AND ITS LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.

Section 16. INDEMNIFICATION

IF ANYONE OTHER THAN CUSTOMER (INCLUDING CUSTOMER’S INSURANCE COMPANY) ASKS ANY ADALARM PARTY TO PAY FOR ANY LOSSES, AS DEFINED IN SECTION 13. (INSURANCE), INCLUDING ATTORNEYS' FEES, ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY ANY COVERED CLAIM, AS DEFINED IN SECTION 13. (INSURANCE), INCLUDING THE ACTIVE OR PASSIVE SOLE, JOINT OR SEVERAL NEGLIGENCE OF ANY KIND OR DEGREE OF CUSTOMER OR ANY ETHIT PARTY, CUSTOMER SHALL INDEMNIFY, DEFEND AND HOLD SUCH ETHIT PARTY HARMLESS (WITHOUT ANY CONDITION THAT ANY OF THEM FIRST PAY), FOR ALL LOSSES, AS DEFINED IN SECTION 13. (INSURANCE), INCLUDING ATTORNEYS' FEES, ASSERTED AGAINST OR INCURRED BY SUCH ETHIT PARTY. THE FOREGOING INDEMNIFICATION OBLIGATIONS MAY NOT BE ENFORCEABLE IN SOME STATES, SO SUCH OBLIGATIONS MAY NOT APPLY TO CUSTOMER

Section 15. GENERAL TERMS

  1. INSTALLATION. Customer represents and warrants that it has every legal right to install the Equipment and the Node in the Monitored Residence. Customer further agrees that it is solely responsible for any costs incurred as a result of damages, cosmetic or otherwise, that are necessary for or incidental to the installation and/or removal of the Equipment or the Node.
  2. REPAIRS: GROSS SERVICE AGREEMENT. ETHit will make repairs and adjustments as may be necessary for the proper operation and maintenance of the Equipment and the Node, provided that Customer exercises reasonable care in the handling of the Equipment and the Node and notifies ADalarm promptly of any condition which may require service. The expense of all ordinary maintenance, repair or replacement of the Equipment or the Node resulting from normal wear and tear or Equipment/Node failures, shall be borne by ETHit. The expense of any extraordinary maintenance or repair of Equipment or the Node due to (i) alterations of the Monitored Residence, (ii) deliberate or negligent damage of the Monitored Residence, the Equipment, or the Node by the Customer or its family members, guests, invitees, pets, insects, mice or other household pests, or (iii) damage caused by fire, lightning, water, theft or other extraordinary circumstances beyond the control of ETHit, shall be borne by the Customer. CUSTOMER HEREBY AUTHORIZES ADALARM TO ACCESS THE EQUIPMENT AND THE NODE THROUGH REMOTE DIGITAL ACCESS AND, IF NECESSARY, PERMIT AN ETHIT REPRESENTATIVE ACCESS TO THE MONITORED RESIDENCE TO PERFORM ON-SITE REPAIRS AT A TIME MUTUALLY CONVENIENT TO THE CUSTOMER AND ETHIT, SUCH ACCESS NOT TO BE UNREASONABLY WITHHELD.
  3. CUSTOMER SELECTED SERVICES. Customer acknowledges that where burglar and/or fire alarm or access control Monitoring Services are provided, the Equipment and Monitoring Services are designed to detect entry only through those access points and/or areas actually covered by the Equipment listed in Section 4. (Schedule of Equipment to be Provided), that such Equipment performs only these functions, and the system and Monitoring Services are activated only under the circumstances explained to the Customer. Further, Customer acknowledges that i) ADalarm has explained the full range of protection, equipment, and services available to Customer; ii) Customer desires and has contracted for only the Equipment and Monitoring Services itemized on this Contract; iii) additional protection over and above that provided herein may be available and may be obtained from ADalarm at and additional cost to the Customer; and iv) Customer understands the operation of the installed Equipment and agrees to test it periodically to insure its proper operation and to promptly notify ETHit of any needed repairs.
  4. ADDITIONAL CHARGES. In the event that any charges are levied for false alarms, taxes, or other fees, such charges will be the responsibility of the Customer.
  5. ASSIGNMENT BY CUSTOMER. Customer acknowledges that the sale or transfer of the Monitored Residence shall not relieve Customer of duties and obligations under this Contract unless ADalarm agrees to the transfer of this Contract.
  6. ASSIGNEES AND/OR SUBCONTRACTORS OF ETHIT. ETHit shall have the right to assign this Contract in whole or in part to any other person, firm, or corporation and shall have the further right to subcontract surveillance, monitoring, maintenance, patrol, emergency response, or other services which it may perform. Customer acknowledges that this Contract, particularly those paragraphs relating to ETHit's maximum liability, and third party indemnification, shall inure to the benefit of and are applicable to any assignees and/or subcontractors of ETHit, and that they bind Customer with respect to said effect as they bind Customer to ETHit.
  7. ADDITIONAL SERVICES. Customer agrees the Customer may subscribe for or purchase additional services or equipment which shall, except for the price, be governed by terms of the Contract.
  8. DELAYS. ETHit assumes no liability for delays in the installation of the equipment or for interruptions of service due to strikes, riots, floods, fires, acts of God, or any causes beyond the control of ETHit, and will not be required to supply service to the Customer while interruption of service due to any such cause shall continue.
  9. GOVERNING LAW. This Contractshall be governed by and construed according to the laws of the Commonwealth of Virginia without reference to its conflicts of law rules. The interpretation of this Contract shall not be construed against the drafter. You agree that any action at law or in equity arising out of or relating to this Contract shall be filed only in the state and federal courts located in Lexington, Kentucky USA and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action, or proceeding arising out of this Contract.
  10. ARBITRATION. ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THE EQUIPMENT, THE NODE, THE MONITORIND SERVICES OR THIS CONTRACT (“ARBITRAL CLAIMS”) OR THE BREACH THEREOF, SHALL BE SETTLED ON AN INDIVIDUAL, NON-REPRESENTATIVE BASIS IN BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) IN ACCORDANCE WITH ITS CONSUMER-RELATED ARBITRATION RULES (AVAILABLE FROM AAA ON ITS WEBSITE AT WWW.ADR.ORG), AS MODIFIED BY THIS CONTRACT OR IN ACCORDANCE WITH RULES ON WHICH WE MAY MUTUALLY AGREE. THERE SHALL BE A SINGLE, NEUTRAL ARBITRATOR, WHO SHALL BE AN ATTORNEY OR RETIRED JUDGE OF THE SUPERIOR COURT, AND THE ARBITRATOR SHALL RENDER A REASONED AWARD IN WRITING. JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. SUCH ARBITRATION WILL BE CONDUCTED IN LEXINGTON, KENTUCKY USA. THE PREVAILING PARTY IN ANY SUCH ARBITRATION, OR ACTION TO COMPEL ARBITRATION, SHALL BE ENTITLED TO RECOVER ITS REASONABLE ATTORNEYS’ FEES AND COURT COSTS FROM THE NON-PREVAILING PARTY.
  11. WAIVER OF JURY TRIAL. EACH PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL ACTION, PROCEEDING, CAUSE OF ACTION, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS CONTRACT, INCLUDING ANY EXHIBITS, SCHEDULES, AND APPENDICES ATTACHED TO THIS CONTRACT, OR THE TRANSACTIONS CONTEMPLATED HEREBY. EACH PARTY CERTIFIES AND ACKNOWLEDGES THAT (A) IT HAS CONSIDERED THE IMPLICATIONS OF THIS WAIVER, (B) IT MAKES THIS WAIVER KNOWINGLY AND VOLUNTARILY, AND (C) IT HAS DECIDED TO ENTER INTO THIS CONTRACT IN CONSIDERATION OF, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION.